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Got a Question? Contact Us

1-270-770-3553

Mon-Sat 9am-5pm EST

Payment Policy

Purchasing Process

To complete your purchase, simply select "Proceed to Checkout," then select your preferred payment method and enter your shipping details.

Payment Methods We Accept: The following payment options are available:

  • Major credit cards (Visa, MasterCard, American Express, and Discover)
  • Debit cards
  • Google Pay
  • Apple Pay
  • PayPal

We do not accept cash, money orders, personal checks, or alternative payment methods.

How Payments Are Handled: Your card will be billed immediately when you complete your purchase. We utilize secure payment systems to protect your personal and financial information.

How We Handle Your Order: Once you submit your order, you'll receive a confirmation message at the email address you provided. We'll begin processing your purchase within 1-2 working days and get it ready for delivery. Standard delivery time is 4-7 business days.

For customer support, reach out to us through:

  • Phone: +1 (270) 770-3553
  • Email: support@backyardatease.com
  • Operating Hours: Monday through Friday, 9 AM to 5 PM Eastern Time