Coyote C-Series 30-Inch Built-In Gas Grill
Key Features:
- 3 i-Burners totaling 45,000 BTUs deliver consistent, high heat for perfect grilling results.
- 640 square inches of cooking surface allows for up to 20 burgers at once or multiple BBQ favorites.
- Commercial grade 18-gauge 304 stainless steel construction for extreme durability against weather and outdoor elements.
- Integrated wind guard giving you effective grill exhaust in those windy environments.
- Smudge-proof control panel keeps your grilling look sleek.
- Simple push and turn Flame Thrower system for a safe and reliable start every time.
- Integrated grill lighting interior grill lighting for nighttime cooking.
- Newly designed flavor grids for even heat distribution across the grilling surface, protecting your burners, and vaporizing your drippings into flavor.
- Newly designed knobs and bevels on giving your grill a clean and modern look.
- Includes an integrated grease drip tray drawer that makes grease easy to clean, preventing grease flare-ups.
Coyote 30 C-Series: Elevate Your Outdoor Grilling!
The Coyote C-Series 30-Inch 3-Burner Built-In Gas Grill is designed to be the centerpiece of your outdoor kitchen without taking up too much space. This 30-inch wide grill is perfect for smaller grill islands or outdoor kitchens, but still packs a punch in capacity with a 640 square inches total grill area. This spacious grilling area fits up to 20 burgers or multiple BBQ favorites at once. Above your main grilling area is an ultra-convenient removable warming rack, perfect for grilling large BBQ favorites without your warming rack getting in the way.
At the heart of this compact, powerful grill are three (3) Coyote Cast Stainless Steel I-Burners, delivering a total of 45,000 BTUs of precision-controlled heat. These H-shaped style burners provide consistent heat distribution with their multi-port design spreading to every inch of your grill and also provide superior high heat durability with their cast stainless steel design. Controlled right from the front of your control panel, easily adjust your burner to the perfect precise temperature. The dual interior halogen lights ensure you can continue grilling even after the sun sets, making nighttime cooking both convenient and enjoyable.
From top to bottom, this C-Series Grill is made with 18-gauge 304 stainless steel for superior protection against the toughest weather conditions, ensuring it remains a durable and reliable part of your outdoor kitchen for years to come. The premium blend of chromium and nickel in the stainless steel construction offers superior resistance to rust and weather, maintaining the grill's pristine appearance throughout all seasons. Your grill hood is designed with dual walled stainless steel that not only protects your grill hood from discoloration, but also helps you maintain consistent cooking temperatures no matter how cold it is outside.
Protecting the Coyote Infinity Cast Stainless Burners are the newly designed stainless steel flavor grids, which not only shield the burners from grease and debris, but also enhance the flavor of your food by vaporizing drippings. The integrated drip grease tray simplifies maintenance by catching grease and drips, keeping your grill clean and ready for the next use. Simply pull-out your grease tray, located at the bottom of your grill and clean out your old collected grease quickly and easily.
Whether you're a seasoned grill master or a backyard BBQ enthusiast, the Coyote C-Series 28-Inch Built-In Gas Grill is engineered to elevate your outdoor cooking experience, making every meal a culinary success.
Manufacturer Information
Click here for the Owners Manual
Warranty
Coyote Outdoor guarantees that their products are free from defects in workmanship and materials. The warranty covers stainless steel frame and housing, as well as the stainless steel burners, for the lifetime of the original owner. The cooking grids are covered for five (5) years, while the flavorizer bars and electric/plastic components are warranted for two (2) years. The ignition system and valves have a one (1) year warranty. Please note that labor is not included under this warranty. For comprehensive warranty details, please refer to the manufacturer’s manual.
Specs & Dimensions
Coyote C-Series 30 Inch Grill |
|
|---|---|
| Fuel Types |
|
| Configuration | Built-In |
| Width | 28" |
| Depth | 23.75" |
| Height | 23" |
| Weight | 98 lbs. |
| Cut Out Depth | 20 1/2" |
| Cut Out Height | 10 1/4" |
| Cut Out Width | 25" |
| Number of Burners | 3 Burners |
| Total BTUs | 45,000 BTUs |
| Grilling Surface Dimensions | 25 7/8" X 17 1/4" |
| Main Grilling Area Surface | 497 Sq. Inches |
| Secondary Grilling Area Surface | 143 Sq. Inches |
| Total Grilling Area Surface | 640 Sq. Inches |
| Burger Count | 20 Burgers |
| Exterior Material | 304 Stainless Steel |
| Cooking Grate Material | Stainless Steel |
| Grill Lights | Internal |
| Ignition System | Flame Thrower Ignition |
| Spring Hood | No |
| Stainless Steel Flavor Grids | Included |
| Number of Flavor Grids | 2 |
| Grill Lights | Internal |
| Interior Grill Lights Type | Dual Halogen Lights |
| Electrical Requirements | 120 VAC 60 Hz Grounded Plug |
| Burner Material | 304 Cast Stainless Steel |
| Thermometer | Analog |
| Shipping | This item ships to |
| Delivery | Estimated between and . Will usually ship within 1 business day. |
Dimensions: 60.00 x 23.00 x 47.00 Inches
Number of burners: 6
Gas Type: Propane Gas
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.
If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@backyardatease.com
No Shipping outside the USA
(Some exceptions apply - if the website permits you to check out and enter your shipping address, you will receive your order. Some products in particular are available in Canada).
Changing Address
If the order has processed or shipped and you'd like to change your address, we will do our best to accommodate for this change. Please expect delays for all address changes. However, if there are any additional charges from our freight companies because of this change, this will be paid by the customer. No Exceptions Apply.
Shipping Times
All shipping times are estimates and should not be taken as a guarantee. We make sure our vendors know of new orders to get orders shipped out as soon as possible. With that being said, if a customer decides to cancel an order due to a shipment not arriving in the estimated time frame, customer is responsible for all associated shipping charges, fees, warehouse storage costs, and any other fees associated with the order. Any customer that files a chargeback for delays in shipping will be held criminally liable for theft. No Exceptions Apply.
Shipping Options
Our base "Curb-side" Pickup shipping is always completely free! This option usually takes between 5-15 days to arrive at your doorstep, after you have submitted your order. There are other options available.
However, we also offer Threshold Shipping:
This involves the item being brought onto your porch or into a sheltered/garage area.
White Glove Delivery:
This includes the item being brought into your room of choice, any minor assembly, and all boxes and packaging removed from your house!
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
Backyard At Ease will match or beat the lowest online price on its products.
If you find a lower price for any products on our store, we will beat it by $50 for products listed over $2000. In order to be eligible, you must provide proof - whether a screenshot, invoice, email, etc. of the lower offer.
Policy
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us, please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering.
Our 100% Price Match Policy has some limitations:
You must purchase the item from our website before requesting your Price Match.
Promotions such as rebates and "buy one, get one free" offers are not eligible.
The item must be in stock on the competitor's website. The competitor must be an online store, they may not have a retail location. The website can not be a discounter or auction website (i.e.: eBay, overstock, etc.)
Refund requests Exclude special once-a-year promotions such as Black Friday/Cyber Monday.
The competitor must be an Authorized Retailer of the product in question.
The Price Match Policy includes the item price and the shipping charges, it excludes sales tax.
Certain exceptions may apply.
Backyard At Ease strives to give its customers the lowest price allowed by its manufacturers. We want you to have the best value and the best deal which is why we always offer the best sales and discounts. Keep checking our website for new deals and subscribe to our social media accounts to get the latest that we are offering.
The Price Match policy is also limited by the calculation of cost vs loss. If the Price Matched is incurring a loss, it is up to us to make a final decision about whether we can approve the proposed price.
Cancellations & Refunds:
At Backyard At Ease, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you have questions, please send an email to support@backyardatease.com or call us at +1 (270) 770-3553
Cancellations (Before Order Ships):
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at +1 (270) 770-3553, the chat in the bottom right, or email support@backyardatease.com any time.
Cancellations of Custom Orders:
Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.
These units are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom Made and Made to Order products.
Refunds and Returns:
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee plus return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Customers have 30 days from the date they received the item to initiate a return. However, please check the specific return policy for the brand of product you are purchasing as the brand-specific return policy on the product page overrides this general return policy of 30 days.
Shipping Times:
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse and dock workers and so on).
Order delays have proven to be unavoidable and outside of Backyard At Ease’s control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Please Read the Following:
When you are making a purchase from Backyard At Ease, you are acknowledging the following of the Exchange Agreement:
I understand I am to inspect the package upon delivery, and notate and take pictures if there is any damage and provide it to Backyard At Ease within 24 hours of the product being delivered.
I understand that I am responsible for the cost of return shipping and the cost of a new product shipping in the case of a refund or exchange.
I understand that products need to be returned unopened and unused. An additional restocking fee may occur.
I understand that if my order has left the warehouse, that I am unable to receive a full refund.
I understand that if I return my order once it has shipped, I will be responsible for paying any return shipping fees and restocking fees, which vary by product but are usually around 20%.
I understand that shipping date estimates outlined on product pages are estimates and may change due to factors completely outside the control of Backyard At Ease.
I understand and agree that I will not cancel my order or file a chargeback for an order delay or because an estimate time provided to me turned out to be incorrect due to factors outside the control of Backyard At Ease (such as manufacturing and logistical constraints of our partner companies).
Damages:
Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos of the damage, box and SKU, along with a brief description of the damage to support@backyardatease.com and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours.
Warranty:
Warranties vary depending upon the manufacturer. See individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival and not reported within 30 days, that is not a warranty claim.
Returns:
The Backyard At Ease default is that customers will be responsible for all return shipping charges or reconsignment fees caused by customer error, unless otherwise stated on the product page.
Nearly all of our products have guarantee warranty policies—meaning that you will 100% get a fully functional, operating product that you paid for without any extra expenses incurred on your end. Please see individual product pages for details.
BOGO Promotions:
In the event of a BOGO (buy one get one) promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and, depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you use when placing your order.
All customers agree that they have read, understand, and agree to the terms and conditions above.
Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact support@backyardatease.com
Chargebacks:
Our team of agents are here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry. We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.
Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product or have an issue with a product that you did receive, please contact us and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together. Thank you for shopping with us!
Contact support@backyardatease.com for any questions.
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
Description
Coyote C-Series 30-Inch Built-In Gas Grill
Key Features:
- 3 i-Burners totaling 45,000 BTUs deliver consistent, high heat for perfect grilling results.
- 640 square inches of cooking surface allows for up to 20 burgers at once or multiple BBQ favorites.
- Commercial grade 18-gauge 304 stainless steel construction for extreme durability against weather and outdoor elements.
- Integrated wind guard giving you effective grill exhaust in those windy environments.
- Smudge-proof control panel keeps your grilling look sleek.
- Simple push and turn Flame Thrower system for a safe and reliable start every time.
- Integrated grill lighting interior grill lighting for nighttime cooking.
- Newly designed flavor grids for even heat distribution across the grilling surface, protecting your burners, and vaporizing your drippings into flavor.
- Newly designed knobs and bevels on giving your grill a clean and modern look.
- Includes an integrated grease drip tray drawer that makes grease easy to clean, preventing grease flare-ups.
Coyote 30 C-Series: Elevate Your Outdoor Grilling!
The Coyote C-Series 30-Inch 3-Burner Built-In Gas Grill is designed to be the centerpiece of your outdoor kitchen without taking up too much space. This 30-inch wide grill is perfect for smaller grill islands or outdoor kitchens, but still packs a punch in capacity with a 640 square inches total grill area. This spacious grilling area fits up to 20 burgers or multiple BBQ favorites at once. Above your main grilling area is an ultra-convenient removable warming rack, perfect for grilling large BBQ favorites without your warming rack getting in the way.
At the heart of this compact, powerful grill are three (3) Coyote Cast Stainless Steel I-Burners, delivering a total of 45,000 BTUs of precision-controlled heat. These H-shaped style burners provide consistent heat distribution with their multi-port design spreading to every inch of your grill and also provide superior high heat durability with their cast stainless steel design. Controlled right from the front of your control panel, easily adjust your burner to the perfect precise temperature. The dual interior halogen lights ensure you can continue grilling even after the sun sets, making nighttime cooking both convenient and enjoyable.
From top to bottom, this C-Series Grill is made with 18-gauge 304 stainless steel for superior protection against the toughest weather conditions, ensuring it remains a durable and reliable part of your outdoor kitchen for years to come. The premium blend of chromium and nickel in the stainless steel construction offers superior resistance to rust and weather, maintaining the grill's pristine appearance throughout all seasons. Your grill hood is designed with dual walled stainless steel that not only protects your grill hood from discoloration, but also helps you maintain consistent cooking temperatures no matter how cold it is outside.
Protecting the Coyote Infinity Cast Stainless Burners are the newly designed stainless steel flavor grids, which not only shield the burners from grease and debris, but also enhance the flavor of your food by vaporizing drippings. The integrated drip grease tray simplifies maintenance by catching grease and drips, keeping your grill clean and ready for the next use. Simply pull-out your grease tray, located at the bottom of your grill and clean out your old collected grease quickly and easily.
Whether you're a seasoned grill master or a backyard BBQ enthusiast, the Coyote C-Series 28-Inch Built-In Gas Grill is engineered to elevate your outdoor cooking experience, making every meal a culinary success.
Manufacturer Information
Click here for the Owners Manual
Warranty
Coyote Outdoor guarantees that their products are free from defects in workmanship and materials. The warranty covers stainless steel frame and housing, as well as the stainless steel burners, for the lifetime of the original owner. The cooking grids are covered for five (5) years, while the flavorizer bars and electric/plastic components are warranted for two (2) years. The ignition system and valves have a one (1) year warranty. Please note that labor is not included under this warranty. For comprehensive warranty details, please refer to the manufacturer’s manual.
Specs & Dimensions
Coyote C-Series 30 Inch Grill |
|
|---|---|
| Fuel Types |
|
| Configuration | Built-In |
| Width | 28" |
| Depth | 23.75" |
| Height | 23" |
| Weight | 98 lbs. |
| Cut Out Depth | 20 1/2" |
| Cut Out Height | 10 1/4" |
| Cut Out Width | 25" |
| Number of Burners | 3 Burners |
| Total BTUs | 45,000 BTUs |
| Grilling Surface Dimensions | 25 7/8" X 17 1/4" |
| Main Grilling Area Surface | 497 Sq. Inches |
| Secondary Grilling Area Surface | 143 Sq. Inches |
| Total Grilling Area Surface | 640 Sq. Inches |
| Burger Count | 20 Burgers |
| Exterior Material | 304 Stainless Steel |
| Cooking Grate Material | Stainless Steel |
| Grill Lights | Internal |
| Ignition System | Flame Thrower Ignition |
| Spring Hood | No |
| Stainless Steel Flavor Grids | Included |
| Number of Flavor Grids | 2 |
| Grill Lights | Internal |
| Interior Grill Lights Type | Dual Halogen Lights |
| Electrical Requirements | 120 VAC 60 Hz Grounded Plug |
| Burner Material | 304 Cast Stainless Steel |
| Thermometer | Analog |
Free Shipping
| Shipping | This item ships to |
| Delivery | Estimated between and . Will usually ship within 1 business day. |
Dimensions
Dimensions: 60.00 x 23.00 x 47.00 Inches
Number of burners: 6
Gas Type: Propane Gas
Delivery Information
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.
If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@backyardatease.com
No Shipping outside the USA
(Some exceptions apply - if the website permits you to check out and enter your shipping address, you will receive your order. Some products in particular are available in Canada).
Changing Address
If the order has processed or shipped and you'd like to change your address, we will do our best to accommodate for this change. Please expect delays for all address changes. However, if there are any additional charges from our freight companies because of this change, this will be paid by the customer. No Exceptions Apply.
Shipping Times
All shipping times are estimates and should not be taken as a guarantee. We make sure our vendors know of new orders to get orders shipped out as soon as possible. With that being said, if a customer decides to cancel an order due to a shipment not arriving in the estimated time frame, customer is responsible for all associated shipping charges, fees, warehouse storage costs, and any other fees associated with the order. Any customer that files a chargeback for delays in shipping will be held criminally liable for theft. No Exceptions Apply.
Shipping Options
Our base "Curb-side" Pickup shipping is always completely free! This option usually takes between 5-15 days to arrive at your doorstep, after you have submitted your order. There are other options available.
However, we also offer Threshold Shipping:
This involves the item being brought onto your porch or into a sheltered/garage area.
White Glove Delivery:
This includes the item being brought into your room of choice, any minor assembly, and all boxes and packaging removed from your house!
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
Price Match Guarantee
Backyard At Ease will match or beat the lowest online price on its products.
If you find a lower price for any products on our store, we will beat it by $50 for products listed over $2000. In order to be eligible, you must provide proof - whether a screenshot, invoice, email, etc. of the lower offer.
Policy
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us, please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering.
Our 100% Price Match Policy has some limitations:
You must purchase the item from our website before requesting your Price Match.
Promotions such as rebates and "buy one, get one free" offers are not eligible.
The item must be in stock on the competitor's website. The competitor must be an online store, they may not have a retail location. The website can not be a discounter or auction website (i.e.: eBay, overstock, etc.)
Refund requests Exclude special once-a-year promotions such as Black Friday/Cyber Monday.
The competitor must be an Authorized Retailer of the product in question.
The Price Match Policy includes the item price and the shipping charges, it excludes sales tax.
Certain exceptions may apply.
Backyard At Ease strives to give its customers the lowest price allowed by its manufacturers. We want you to have the best value and the best deal which is why we always offer the best sales and discounts. Keep checking our website for new deals and subscribe to our social media accounts to get the latest that we are offering.
The Price Match policy is also limited by the calculation of cost vs loss. If the Price Matched is incurring a loss, it is up to us to make a final decision about whether we can approve the proposed price.
Returns
Cancellations & Refunds:
At Backyard At Ease, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you have questions, please send an email to support@backyardatease.com or call us at +1 (270) 770-3553
Cancellations (Before Order Ships):
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at +1 (270) 770-3553, the chat in the bottom right, or email support@backyardatease.com any time.
Cancellations of Custom Orders:
Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.
These units are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom Made and Made to Order products.
Refunds and Returns:
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee plus return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Customers have 30 days from the date they received the item to initiate a return. However, please check the specific return policy for the brand of product you are purchasing as the brand-specific return policy on the product page overrides this general return policy of 30 days.
Shipping Times:
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse and dock workers and so on).
Order delays have proven to be unavoidable and outside of Backyard At Ease’s control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Please Read the Following:
When you are making a purchase from Backyard At Ease, you are acknowledging the following of the Exchange Agreement:
I understand I am to inspect the package upon delivery, and notate and take pictures if there is any damage and provide it to Backyard At Ease within 24 hours of the product being delivered.
I understand that I am responsible for the cost of return shipping and the cost of a new product shipping in the case of a refund or exchange.
I understand that products need to be returned unopened and unused. An additional restocking fee may occur.
I understand that if my order has left the warehouse, that I am unable to receive a full refund.
I understand that if I return my order once it has shipped, I will be responsible for paying any return shipping fees and restocking fees, which vary by product but are usually around 20%.
I understand that shipping date estimates outlined on product pages are estimates and may change due to factors completely outside the control of Backyard At Ease.
I understand and agree that I will not cancel my order or file a chargeback for an order delay or because an estimate time provided to me turned out to be incorrect due to factors outside the control of Backyard At Ease (such as manufacturing and logistical constraints of our partner companies).
Damages:
Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos of the damage, box and SKU, along with a brief description of the damage to support@backyardatease.com and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours.
Warranty:
Warranties vary depending upon the manufacturer. See individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival and not reported within 30 days, that is not a warranty claim.
Returns:
The Backyard At Ease default is that customers will be responsible for all return shipping charges or reconsignment fees caused by customer error, unless otherwise stated on the product page.
Nearly all of our products have guarantee warranty policies—meaning that you will 100% get a fully functional, operating product that you paid for without any extra expenses incurred on your end. Please see individual product pages for details.
BOGO Promotions:
In the event of a BOGO (buy one get one) promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and, depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you use when placing your order.
All customers agree that they have read, understand, and agree to the terms and conditions above.
Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact support@backyardatease.com
Chargebacks:
Our team of agents are here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry. We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.
Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product or have an issue with a product that you did receive, please contact us and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together. Thank you for shopping with us!
Contact support@backyardatease.com for any questions.
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
Delta Heat 32-Inch 3-Burner Built-In Gas Grill with Infrared Rotisserie Burner
Fuel Type/Finish
Delta Heat 32-Inch 3-Burner Built-In Gas Grill With Sear Zone & Rotisserie Burner
Fuel Type/Finish
